Customer Support
Piscine Direct is dedicated to providing excellent customer support. We are here to assist you with any questions or concerns you may have regarding our pool robots, chemicals, or equipment. Feel free to reach out to us for expert assistance.
We're Here to Help!
Have a question in mind? Fill out the form below and our team will get back to you promptly.
Chat with Our Support Team
Have an urgent query? Click the button below to start a live chat with our dedicated support team.
Our Convenient Locations
Piscine Direct serves customers across Quebec, with multiple convenient locations for your pool needs.
Shop conveniently from anywhere through our online store and have your pool products delivered to your doorstep.
Our customer service center is always available to assist you with any inquiries or support you may need. Feel free to contact us at 1-800-POOL-HELP.
For any questions or assistance, you can reach out to us via email at info@piscinedirect.com or call us at 1-800-POOL-INFO.
Frequently Asked Questions
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.